Step one Selection, splitting and staggering.
Step two
Straightening
Step threeBasic Beveling
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Step four Heat treating
Step five Hand planing 1
Step sixHand planing 2 Gluing
Step sevenFinal dimensions
Step eightAttaching hardware
Step nineWrapping
Step tenFinish
Rod sock and tube
Step 12 Shipping and Customer care. |
<-last
Shipping and Customer Care next->
Eventually it's time to quit messing around and get the rod to the
Customer. I include a Hints and Tips pamphlet, the guarantee and
and any other useful information I've been able to think of.
I wrap the rod in heavy brown paper, tape it along the seam and at both ends and head for the post office. I use USPS and have been happy with the service. I usually shop express and include at least $500 of insurance and tracking. It usually takes two to three days to arrive. I request my customers let me know when they get the rod so I can quit worrying. That's not the end of it, though. I love to get the message for a customer that they've unpacked the rod and they're happy with it. I also like to hear from customers when they fish the rod, both good and bad. The good is a "warm fuzzy" but the bad is how I improve my rods. I can overlook something in every rod I make until someone points it out to me. One customer ask for a hook keeper, so I now make that an option at no cost. I also guarantee the rods against defects in workmanship and material. Breaks from abuse are repaired at a small cost. I get very few rods back for repair or replacement, I'm happy to say, so I guess my customers are taking care of their rods! I hope that my rods are fished for years and even passed down from generation to generation. I love to talk bamboo rod building and rods and enjoy getting e-mails from people who only have questions. Just don't ask me to make a rod using a living makers taper. To me that's unethical. |